Back 10 STEP SUPERVISORY TRAINING PROGRAM

Understanding supervisory responsibilities and accountabilities.

Planning, organizing, and directing work processes, groups, and teams.

Developing supervisory action plans and employee work profiles.

Staffing, scheduling, and delegating effectively.

Leading the organizational structures and cultures.

Converting S.O.P.'s into result oriented employee duties.

Communication (feedback, coaching, counseling) for improved performance.

Managing problem performances (progressive disciplinary action).

Conducting legal and performance appraisals and interviews.

Legal concerns of the supervisor (ADA, harassment, workplace violence).